Personal Data We Collect and Process
We collect and process the following categories of personal data:
Contact information: name, email address, and telephone number.
Customer activity: information about how you interact with our app, website, newsletters, and other electronic communications, including reading and engagement history.
Personal data is collected directly from you or generated when you interact with our emails, website, or other digital services.
How We Use Your Personal Data
Delivery of Services
We use your personal data to provide newsletters, resources, and other services or offers that you have requested.
The legal basis for processing your personal data for this purpose is your consent. You may withdraw your consent at any time by contacting us and requesting that you no longer receive these communications.
Service Improvement and Business Development
We continuously work to improve our services and the information we provide. This includes analysing contact information and customer activity to better understand how our content and services are used.
The legal basis for this processing is our legitimate interest in developing and improving our business and services.
Sales and Marketing
We use your personal data to send you information about our products, services, events, and other relevant offers by email.
The legal basis for this processing is your consent. You may withdraw your consent at any time by contacting us or by using the unsubscribe link included in our email communications.
Your Rights
Right of Access
You have the right to request a copy of the personal data we hold about you. To exercise this right, please contact us using the email address provided above.
Right to Rectification
You have the right to request that inaccurate or incomplete personal data be corrected or updated.
Right to Erasure
You have the right to request that your personal data be deleted without undue delay. You may request deletion of your personal data at any time.
Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of your personal data. This can be requested by contacting us regarding your consent preferences or processing restrictions.
Right to Object
Where we process your personal data based on our legitimate interests, you have the right to object to such processing if you believe your rights and interests outweigh ours.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Please contact us using the email address below if you wish to receive a copy of your personal data.
Right to Lodge a Complaint
We hope you will contact us first if you believe that we are not complying with applicable data protection legislation, so that we have the opportunity to address your concerns.
You also have the right to lodge a complaint with your national data protection authority if you believe that your personal data has been processed in violation of applicable data protection laws.